Peace of Mind
The Crown Vault Warranty
Every watch we sell is covered by our comprehensive 24-month warranty — because confidence should come as standard.
24 Months of Cover
Every Rolex includes our comprehensive 24-month warranty, activated on the day of delivery.
Movement & Function
Cover extends to the movement and mechanical function of the watch under normal use.
Honoured Worldwide
Wherever you are, our warranty travels with your watch.
Simple Claims
One call to our concierge team is all it takes to arrange a warranty service.
What's Covered
Our warranty covers defects in the movement and mechanical function of your watch arising under normal use. Should an issue occur, we will repair or service the watch at no cost to you.
What's Not Covered
The warranty does not cover accidental damage, water ingress caused by misuse, normal wear to the case or bracelet, batteries (where applicable), or any unauthorised service or modification carried out elsewhere.
To make a claim, simply contact our concierge team with your order number and a description of the issue.